Question 1

Do you charge fees? How do you get paid?

Accepted Answer

A. Great question. There is an assumption that Travel Agents are a more expensive way to book a trip. At our agency, we are most often paid a commission by the supplier (airlines, cruise lines, etc.) at the time of booking or departure. This fee doesn't change the cost of the trip for our clients. Whether you book through us, an online agency (like Expedia) or through the supplier directly, the fee is paid out. So, why not book with us and get the best-personalized service possible?

Question 2

Do you assist with planning group travel or destination weddings?

Accepted Answer

Yes, we do! We specialize in planning group travel and destination weddings. Whether it's a family reunion, a corporate retreat, or your dream wedding, we take care of all the details so you can relax and enjoy your special moments.

Question 3

What services does Foot in the Explore Travel offer?

Accepted Answer

Foot in the Explore Travel offers a variety of services to make your travel experience enjoyable and stress-free. We provide full-service travel planning, flight and hotel bookings, car rentals, cruise bookings, and tour bookings to ensure you get the most out of your trip. For more details, feel free to contact us at shana@footintheexplore.com.

Question 4

Does it cost money to get a quote?

Accepted Answer

No, it does not cost money to get a quote from Foot in the Explore Travel. Simply fill out our online form or give us a call, and one of our travel agents will be happy to provide you with a free quote for your trip. We look forward to helping you plan the perfect vacation! For more details, feel free to contact us at shana@footintheexplore.com.

Question 5

Which destinations can Foot in the Explore Travel help you with?

Accepted Answer

Foot in the Explore Travel can help you with a wide range of destinations worldwide. Whether you're dreaming of a European getaway, a beach vacation, or a cruise, we've got you covered. For more details, feel free to contact us at shana@footintheexplore.com.

Question 6

Is travel insurance really necessary?

Accepted Answer

Yes! If you don’t have it through a work plan or another plan, Emergency Medical is a must. One trip on a cobblestone street in Europe could land you in a hospital needing stitches or even surgery to set a bone. Planning to travel with the kids? Cancellation insurance is invaluable if you have to cancel that $10,000 trip to Disney if one of the kids suddenly gets an ear infection and cannot fly. There are so many scenarios that are covered by insurance. We don’t want you to ever have to use it, but we have seen a few instances where it was needed. We strongly recommend that everyone travels with comprehensive insurance for their security.

Question 7

When should you consider using a travel professional?

Accepted Answer

Consider using a travel professional for more complex trips. For example, if you're planning a simple trip like attending a wedding and only need a hotel, you can manage it yourself. But for a two-week tour of London and Paris, a travel professional can guide you to the best places, arrange private tours, and ensure your time and money are well spent. Just like you might do your own makeup for a casual day but go to a professional for a special event, the same applies to travel planning. For special trips, a professional's expertise can make all the difference.

Question 8

Do travel agents have access to things that I don’t? Sold out events… better rates at beautiful hotels… airline tickets I can’t find online?

Accepted Answer

The answer to this one is yes… and no.

Travel professionals develop relationships within the industry that can often open doors that, at first glance, may appear to be closed. They may be able to find tickets to a sold-out event… but don’t wait till the last minute and expect those tickets at rock bottom prices!

Through our partnerships, we often have “buying power” that an individual consumer can’t match. Sometimes that means better rates at the resort you are interested in, sometimes the price may be the same, but we can get access to upgrades or included amenities that are not available to the general public!

Quite often we can get our clients options like room upgrades, complimentary breakfast, room credits, free transportation or other “extras” all for the same price you would have paid if you booked it yourself.

It’s crucial to understand travel agents don’t own the resorts, entertainment venues, cruise ships or airplanes. They sell available inventory (rooms, tickets, spaces on an excursion, etc.), but they can’t create new inventory if it doesn’t exist. If your heart is set on an overwater bungalow at a resort that only has 20 available, or orchestra seats to see Hamilton on your anniversary, it’s always best to plan well in advance and give your travel professional time to pull all the available strings in your favor!

Question 9

What happens if something goes wrong? Does having a travel agent mean I can’t get things fixed right away?

Accepted Answer

Quite the contrary! When things go wrong, having a travel professional means having an advocate in your corner to help get things sorted out as quickly as possible.

We are often aware of potential “hiccups” in a travel itinerary before you are. It’s not uncommon for a travel professional to have already worked out a solution before you know that a problem exists.

When flights get delayed or canceled most travelers will be standing in line frustrated and stressed waiting to get their flights rebooked. Savvy travelers who booked with a travel professional will be relaxing at dinner while their agent works behind the scenes to rebook their flights and rearrange all of their planned activities to accommodate the schedule change. Which sounds more enjoyable?

Since we work with large numbers of travelers, our travel partners often give us access to priority service and make sure our clients are taken care of quickly.

Question 10

When is the best time to contact a travel professional?

Accepted Answer

Reach out to a travel professional as soon as you're serious about planning your trip. The earlier, the better. Whether it's a last-minute getaway or a trip planned 18 months in advance, more time allows for better planning. Have details ready like your travel dates, the number of people, your budget, and what you'd like to experience. This helps your travel professional recommend the best options. For more details, feel free to contact us at shana@footintheexplore.com.

Question 11

Do I need to pay a deposit when booking my vacation?

Accepted Answer

No, you don't need to pay the full amount upfront. Deposit requirements vary depending on the resort or tour operator. Your deposit is made directly through Foot in the Explore Travel, ensuring it's applied to your vacation at the time of booking. Most packages require the balance to be paid 45 days before arrival. For more details, feel free to contact us at shana@footintheexplore.com.

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